Frontline Mental Health offers individual counselling to help you find your way through challenges faced in your daily life.
During each counselling session, our priority is to provide you with a safe and supportive environment. We work collaboratively with you to gain a deep understanding of your unique situation and provide guidance on the changes needed to improve your personal or relationship challenges.
We empower you with the necessary tools and strategies to achieve healthier psychological wellbeing, more fulfilling relationships, and a happier family life.
We utilise a range of methods to assist, including:
- CBT (Cognitive Behavioural Therapy)
- ACT (Acceptance Commitment Therapy)
- Solution-Focused Therapy.
Our Counsellors
Our team of highly skilled and professional counsellors come from a variety of backgrounds so you can choose the best fit for you. By offering fresh perspectives, they will guide you to identify new concepts and strategies to help overcome your challenges.
Our counsellors offer in person and online telehealth appointments, so you can access our services that best suit your specific needs.
Matt Newlands
Educator & Counsellor
As a Level 2 registered Counsellor with the Australian Counselling Association, Matt is a highly qualified counsellor and draws on his experience as a police officer, allowing him to provide specialised assistance in coping with depression, anxiety and post-traumatic stress.
He understands the unique challenges that First Responders and Military Personnel face and offers you a safe and confidential space to be heard and understood without judgement.
Matt offers in person and telehealth sessions.
Narelle Mason
Educator & Counsellor
Narelle is a highly experienced counsellor registered with the Australian Counselling Association. She uses her experience as a former police officer followed by ten years in the Royal Australian Air Force to provide Solution Focused Therapy. After leaving the military in 2017 Narelle spent several years working in the mental health sector which included acute inpatient settings.
Her varied experience with people of all backgrounds, combined with her understanding of work in high stress environments, allows her to help you navigate challenges, learn self-care practices and ultimately foster resilience in your life.
Narelle offers in person and telehealth sessions.
Kristin Soyland
Counsellor
Kristin has worked in community mental health in the non-government sector for more than 15 years. Her roles have included direct client work, outreach and in leading and managing teams.
In private practice Kristin works with individuals and she has experience in assisting clients navigate challenges such as anxiety, depression, grief and loss, trauma, relationship issues, life transitions and isolation.
Kristin loves to share her knowledge in a supportive way, helping to educate and demystify the topic of mental health and wellbeing.
Kristin offers in person and telehealth sessions.
Leanne Cucchiarelli
Counsellor
Leanne is a registered counsellor who draws on a diverse career across the private, government and not for profit sectors to support those navigating high pressure environments. Her background as a supervisor and trainer for crisis workers allows her to offer grounded guidance, enabling individuals to feel understood.
By providing a safe and professional space, Leanne encourages deeper self-understanding and the development of practical tools for life’s challenges. Her approach focuses on clarity and thoughtful reflection, helping you determine what is manageable and identify the right fit for your unique circumstances.
Leanne offers in person and telehealth sessions.
Geoff Cameron
Counsellor
Geoff is a current serving Paramedic who has worked in Metro, Regional and rural locations. He is a former Fire and Rescue officer working in both Volunteer and Auxiliary roles.
With over 20 years of frontline experience, Geoff has a great passion for supporting operational peers in personal and professional challenges which he hasn’t been immune to himself. With this experience, Geoff provides counselling to clients after critical incidents, operational stress or personal matters with competency in trauma and frontline culture.
Geoff offers telehealth sessions only.
Kylie Peters
Counsellor
Kylie is a registered Level 1 Counsellor with the Australian Counselling Association and a serving police officer with more than 25 years of frontline experience. That background gives her a genuine understanding of the pressures carried by First Responders and those who support them.
Kylie draws on both her professional and personal experience to support her clients' wellbeing, working in a warm, holistic way that looks at the whole person. She is committed to positive mental health and to helping people find the activities and practices that nurture and restore them, an approach she sees as a vital part of feeling steadier and well.
Kylie offers in person and telehealth sessions.
Have any questions about our counselling services? Visit our Frequently Asked Questions page or get in touch by using our Contact Form.
What our clients say about us
Counselling Articles and Blog Posts
Life is full of challenges, both big and small. While many people think of counselling as something to turn to only in a crisis, it can also play a valuable role in managing the everyday stress that builds up over time. Talking with a counsellor creates a safe space to reflect, learn new strategies, and strengthen your ability to cope with life’s pressures. At Frontline Mental Health, we believe counselling is not just for problems that feel overwhelming — it is also a powerful preventive tool to maintain wellbeing.
Everyday Stress is More Common Than You Think
Stress does not always come from dramatic events. More often, it comes from the daily demands of work, family, finances, and personal expectations. Left unchecked, this kind of stress can build up gradually. You might notice it in:
- Trouble sleeping or always feeling tired.
- Irritability or snapping at people close to you.
- Difficulty concentrating or making decisions.
- A sense of being “wound up” all the time.
These signs may feel minor, but over weeks and months they can impact your wellbeing. Counselling offers a structured way to pause, reflect, and prevent stress from growing into something more serious.
Why Talking Makes a Difference
You may wonder how simply talking about stress can change anything. The truth is that talking has both practical and psychological benefits.
- Creates clarity. When you put thoughts into words, they often become easier to understand. What feels overwhelming in your head can become more manageable when spoken out loud.
- Reduces isolation. Stress can make you feel alone, as though no one understands what you are dealing with. Talking with a counsellor provides connection and reassurance that you are not facing challenges on your own.
- Offers perspective. A counsellor can help you step back from the noise of everyday life and see things more clearly. That shift in perspective often makes problems feel smaller and easier to tackle.
- Encourages action. Conversation is not just about venting. Talking through your challenges can highlight solutions and motivate you to take small, positive steps forward.
Practical Strategies You Can Learn in Counselling
Counselling goes beyond conversation. It equips you with tools you can use every day. Some strategies include:
- Stress management techniques. Learn breathing exercises, mindfulness practices, and time-management tips to reduce pressure.
- Healthy thought patterns. Identify unhelpful thinking habits and replace them with more balanced, constructive ways of viewing challenges.
- Communication skills. Gain confidence in expressing yourself clearly with family, friends, or colleagues.
- Problem-solving approaches. Break problems into smaller, achievable steps instead of feeling overwhelmed.
- Resilience building. Strengthen your ability to bounce back from setbacks and adapt to change.
These are skills you can use not only when stress is high, but also in your daily routine to maintain wellbeing.
The Hidden Benefits of Counselling
Beyond managing stress, counselling offers unexpected advantages that can improve many areas of life:
- Better relationships. As you develop communication skills and learn to manage emotions, relationships with loved ones often improve.
- Improved work performance. Less stress and clearer thinking can boost focus, productivity, and decision-making at work.
- Greater self-awareness. Talking helps you understand your strengths and values, making it easier to live in line with what matters most to you.
- Preventive care. Just as you visit a doctor for a check-up, counselling can be a regular way to maintain emotional wellbeing before problems escalate.
Stress is part of life, but you do not have to carry it alone. Counselling provides support, perspective, and strategies that help you manage everyday challenges more effectively. At Frontline Mental Health, we are here to provide guidance before stress takes a heavier toll. Seeking support early is not a sign of weakness — it is a practical step toward maintaining your wellbeing.
Talking helps in ways that often go unnoticed until you experience it for yourself. By choosing counselling, you invest in skills and strategies that strengthen your ability to handle stress and protect your wellbeing. Frontline Mental Health is here to support you whenever you need it. If you would like to take the next step, consider booking a counselling session with us today.
Mental health affects every part of life, from how we handle stress to how we connect with others and make decisions. Yet many people still think counselling is only for times of crisis. In reality, counselling offers ongoing support that can strengthen your mental health and help you feel more in control of your wellbeing.
At Frontline Mental Health, we believe counselling is not just about managing challenges. It’s about building the foundations for a healthier, more resilient life.
Understanding Mental Health and Wellbeing
Your mental health is more than the absence of illness. It includes how you think, feel and respond to everyday pressures. When stress, change or personal challenges build up, it can become harder to maintain balance.
Counselling provides a structured space to talk, reflect and reset. Through regular conversations, you can uncover patterns, gain perspective and learn practical ways to support your wellbeing before small issues become bigger ones.
5 Way Counselling Can Help
Improves self-awareness
Talking with a counsellor helps you understand the link between your thoughts, feelings and behaviours. This awareness is the first step toward making lasting, positive change.
Reduces stress and anxiety
Counselling teaches practical strategies such as mindfulness, relaxation techniques, and cognitive tools. Resources that help you recognise early signs of stress and manage them effectively.
Strengthens relationships
As you learn healthier ways to communicate and manage emotions, you naturally build stronger, more supportive connections at home and at work.
Builds resilience
Life will always bring challenges, but counselling can help you recover from setbacks, adapt to change and move forward with greater confidence.
Promotes long-term wellbeing
Just as regular exercise keeps your body healthy, regular counselling sessions support emotional balance and mental clarity. It’s a proactive way to care for yourself and prevent burnout.
Practical Skills You Can Develop in Counselling
Counselling is more than conversation. It’s a space to learn, practise and apply real world strategies. You can expect to develop:
- Stress management and relaxation techniques.
- Healthier thinking and self talk patterns.
- Communication and conflict resolution skills.
- Problem solving approaches that build confidence.
- Emotional regulation and resilience building habits.
These are tools you can use daily to enhance your mental wellbeing.
The Ongoing Benefits of Counselling
Many people notice changes beyond what they first expected. Over time, counselling can lead to:
- Clearer thinking and better decision making.
- More meaningful relationships.
- Improved focus and performance at work.
A greater sense of calm and purpose in everyday life.
Counselling isn’t about finding a “cure.” It’s about developing skills, insight and confidence to handle life’s ups and downs more effectively.
Registered Providers
As registered providers with the Australian Regional Health Group, Frontline Mental Health clients may be able to claim sessions through the following health insurance providers:
- ADF Families
- Police Health Fund
- Emergency Services Health
- Phoenix Health
- St Lukes Health
- GMHBA
- CUA Health (telehealth only)
- Teachers Union Health
- AIA
- Westfund
If you are a member of one of the funds listed above, please enquire with us regarding which of our counsellors are eligible to claim through your provider.